Impact PBS Refund or Replacement Policy

Impact PBS takes pride in exceptional customer service so you receive exactly what you ordered when you need them.

We manufacture high quality products which are guaranteed to be free of defects in workmanship and materials, and we guarantee to ship on the approved shipping date, or your money back.

Acceptable Reasons for Refund or Replacement:

Your mic flags differ from the proof you received and approved.
Your mic flags contain defects.
Your mic flags are not shipped on the date approved.

How to Return Your Mic Flags:

Please contact us immediately at with photos of any defects or mistakes. We will contact you to determine how to make it right with either a replacement or full refund.
Returned items must be shipped within 14 days of receipt.

Require More Information?

If you have any questions or concerns about your order, please call us at 1-877-642-3524. We are here to serve you.